We want you to love your purchase. If you’re not satisfied, you can return eligible items within 30 days of delivery.
Eligible Returns
Items must be unopened, unused and in their original packaging. For health and hygiene reasons, opened body-care products cannot be returned unless they arrived damaged or defective.
How to Start a Return
Email info@jbfsalesllc.com with your order number and the item you’d like to return. We’ll reply with return instructions.
Refunds
Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–7 business days. Original shipping charges are non-refundable, and return shipping is the customer’s responsibility unless the item arrived damaged, defective or incorrect.
Damaged or Incorrect Items
Contact us within 7 days of delivery with a photo and we’ll send a replacement or a full refund at no cost to you.